Privacy Policy

Your Privacy Matters To Us

We are committed to protecting your personal information and maintaining transparency about how your data is collected and used.

Introduction

Welcome to Trustexa HVAC Experts. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our HVAC services.

By accessing our website, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

Information We Collect

We may collect personal information such as your name, phone number, email address, service address, and any details you provide through contact forms, booking requests, or customer support communications.

We may also collect non-personal information including browser type, device information, IP address, pages visited, and website usage data to improve our website performance and customer experience.

How We Use Your Information

The information collected may be used to:

  • Provide HVAC repair and installation services
  • Respond to customer inquiries and support requests
  • Improve website functionality and performance
  • Send service updates and appointment confirmations
  • Enhance customer experience and communication

Data Protection & Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to maintain secure systems, no online platform can guarantee absolute security.

Our team regularly reviews and updates security practices to ensure customer information remains protected.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve browsing experience, analyze website traffic, and understand user behavior. Cookies help us customize website content and optimize performance.

You may choose to disable cookies through your browser settings, though some website features may not function properly.

Third-Party Services

We may use trusted third-party services such as analytics tools, payment processors, or communication platforms to support website operations. These third parties may have access to limited information necessary to perform their services.

We are not responsible for the privacy practices of third-party websites or external services linked through our website.

Customer Rights

Customers have the right to request access, correction, or deletion of personal information stored by our company. If you would like to update or remove your information, please contact us directly.

Changes To This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will become effective immediately upon posting on this page.

We encourage users to review this page regularly to stay informed about our privacy practices.

Contact Information

If you have questions regarding this Privacy Policy or our data handling practices, please contact us:

+1 (800) 555-9876

support@trustexa.online

245 Main Street, Houston, TX, USA